Privacy Policy

Introduction

SynqEvent ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photo and video sharing platform.

Information We Collect

Personal Information

• Email address when you create an account
• Name and event details you provide
• Photos and videos you upload
• Messages or captions you add to uploads

Technical Information

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar technologies

How We Use Your Information

• To provide and maintain our photo sharing service
• To create and manage your events and galleries
• To enable photo and video sharing with your guests
• To send important service notifications
• To improve our platform and user experience
• To ensure security and prevent abuse

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With Event Participants: Photos and videos are shared within your event as intended
• Service Providers: Trusted third parties who help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfer: In connection with a merger or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure cloud infrastructure

Data Retention

We retain different types of information for different periods:

Event Data (photos, videos, and event content):

• Free Plan: 4 hours after event date
• Basic Plan: 14 days after event completion
• Plus Plan: 30 days after event completion
• Pro Plan: 90 days after event completion

Account Information (profile, email, preferences):

• Retained until you delete your account or request data deletion

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Download your photos and videos
• Opt out of marketing communications
• File a complaint with data protection authorities

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@synqevent.com
• Website: synqevent.com